Delivery and return

At Wooden Bazar, we strive to provide you with a seamless and efficient delivery process. Here’s what you can expect:

  1. Delivery Timeframe:
    Our products are crafted with care and attention to detail. Depending on the product and customization, standard delivery typically takes between 7 to 14 business days. For custom orders, delivery may take up to 4 to 6 weeks. Please note, delivery times may vary based on your location and order size.

  2. Shipping Charges:
    We offer free standard shipping across major cities. For remote locations or express deliveries, additional charges may apply. You’ll be informed of any shipping fees at checkout.

  3. Order Tracking:
    Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this to track the progress of your delivery in real-time.

  4. Delivery Partners:
    We collaborate with reliable logistics partners to ensure your furniture reaches you in perfect condition. All items are carefully packed to prevent damage during transit.

  5. International Shipping:
    Currently, we only ship within [Country]. However, if you require international shipping, please contact our support team for a customized quote.

Return Policy for Wooden Bazar

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, our return policy is as follows:

  1. Eligibility for Return:
    Returns are accepted within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging. Customized or bespoke items are not eligible for return, except in cases of damage or manufacturing defects.

  2. Return Process:
    To initiate a return, please contact our customer service team at [email/contact details]. Once your return is approved, we will arrange for the item to be collected or provide you with instructions for returning it.

  3. Damaged or Defective Items:
    If your product arrives damaged or has a manufacturing defect, please notify us within 48 hours of delivery. We will arrange for a replacement or refund after inspecting the issue.

  4. Refund Policy:
    Refunds will be processed within 7-10 business days after the returned item has been received and inspected. The refund will be credited to your original payment method.

  5. Return Shipping Costs:
    Return shipping is free in cases of damaged or defective items. For other returns, customers are responsible for return shipping costs.